Steer Phones Customer API

Approved customer operations authenticated with an X-API-Key header.

Phone Systems

Phone system management

• GET
  List accessible phone systems/customer/phone-systems

Agent Configs

AI voice agent configuration

• GET
  List agent configs/customer/phone-systems/{phoneSystemId}/agent-configs
• GET
  Get an agent config/customer/phone-systems/{phoneSystemId}/agent-configs/{agentConfigId}

Call Logs

Call log search and detail

• GET
  List call analyses/customer/phone-systems/{phoneSystemId}/call-analyses
• GET
  Get a call analysis/customer/phone-systems/{phoneSystemId}/call-analyses/{id}
• GET
  List call logs/customer/phone-systems/{phoneSystemId}/call-logs
• GET
  Get a call log/customer/phone-systems/{phoneSystemId}/call-logs/{callLogId}

Call Groups

Call group (ring group) management

• GET
  List call groups/customer/phone-systems/{phoneSystemId}/call-groups
• GET
  Get a call group/customer/phone-systems/{phoneSystemId}/call-groups/{callGroupId}

Call Log Reports

Bulk call reporting: cursor-paginated enriched call rows over one bounded time window, and the replace-all snapshot of the display values those rows reference

• GET
  List call log reports/customer/phone-systems/{phoneSystemId}/call-log-reports
• GET
  Get call log report dimensions/customer/phone-systems/{phoneSystemId}/call-log-reports/dimensions

Call Menus

Interactive call-menu routing

• GET
  List call menus/customer/phone-systems/{phoneSystemId}/call-menus
• GET
  Get a call menu/customer/phone-systems/{phoneSystemId}/call-menus/{callMenuId}

Extensions

Extension CRUD

• GET
  List extensions/customer/phone-systems/{phoneSystemId}/extensions
• GET
  Get an extension/customer/phone-systems/{phoneSystemId}/extensions/{extensionId}

Phone Numbers

Phone number management

• GET
  List phone numbers/customer/phone-systems/{phoneSystemId}/phone-numbers
• GET
  Get a phone number/customer/phone-systems/{phoneSystemId}/phone-numbers/{phoneNumberId}

Phones

Phone inventory and management

• GET
  List phones/customer/phone-systems/{phoneSystemId}/phones
• GET
  Get a phone/customer/phone-systems/{phoneSystemId}/phones/{phoneId}

Recordings

Call and voicemail recording audio access

• GET
  List call recordings/customer/phone-systems/{phoneSystemId}/recordings
• GET
  Get a call recording/customer/phone-systems/{phoneSystemId}/recordings/{recordingSid}
• GET
  Get a signed recording audio URL/customer/phone-systems/{phoneSystemId}/recordings/{recordingSid}/url

Voicemails

Voicemail management

• GET
  List voicemails/customer/phone-systems/{phoneSystemId}/voicemails
• GET
  Get a voicemail/customer/phone-systems/{phoneSystemId}/voicemails/{voicemailId}